FAQ'S

General Questions

Is BigDay Box a subscription box?

No, BigDay Box is a one-time payment for one BigDay Box that includes everything you need to know in order to begin planning your wedding. Subscription boxes are in our future!

Can I gift this to someone else?

Yes! Please do. Coming soon we will allow greeting cards within the box. Please feel free to email us at info@bigdaybox.com if you’d like to include a special message in your order.

Shipping & Returns

When will my item be shipped?

All products need at least 5-7 business days in order to prepare for shipment.

Can I return my purchase?

BigDay Box, Build Your Own BigDay Box, and any individually sold custom items may not be returned. You may return any non-custom items (except BigDay Box) within 14 days of purchase. Please email info@bigdaybox.com to request a return shipping label.

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